Reviews for Underground Rome Tour

Cynthia

I booked the Underground Rome tour for November 24th , however, the guide was a NO-SHOW. Thinking that there may have been a mix-up regarding the time, we waited a little over an hour, outside in the cold for her and left several messages on her cell phone. Later that day, I received an email that she had to rush to London for a job offer and "was remainded by the Vayable team about the tour only yesterday". I understand that unexpected things happen, however, Claudia failed to notify us that she needed to cancel. Since she confirmed the reservation only a few weeks before, I'm also concerned that she needed Vayable to "remind" her of the booking. BEWARE